Privacy Policy — How 1777vet Handles Your Data

01 Information We Collect

When you interact with the 1777vet platform — whether by browsing the site, creating an account, depositing funds, placing wagers, or contacting our support team — we collect certain categories of personal information. The information collected varies depending on the nature of your interaction with us. Below is a detailed breakdown of the categories of data we collect and the circumstances in which we collect them.

1.1 Account Registration Data

When you register a 1777vet account, we collect the following information that you provide directly:

• Full legal name (as it appears on your government-issued identification)
• Date of birth (used to verify you are aged 18 or older)
• Email address (used for account communications and notifications)
• Mobile phone number (used for account security and transaction alerts)
• Residential address including city (e.g., Dhaka, Chittagong, Sylhet, Khulna) and postcode
• Username and password (password is stored in hashed form — we never store plaintext passwords)

1.2 Identity Verification (KYC) Data

To comply with our anti-money laundering (AML) obligations and to verify that all players are aged 18 or above, we may request the following documents at any point during your account lifecycle:

• National Identification Card (NID) — front and back
• Valid passport (photo page)
• Proof of residential address — utility bill or bank statement dated within 90 days
• Proof of payment method ownership — for example, a screenshot of your bKash, Nagad, or Rocket account confirming the registered mobile number matches your account details
• Source of funds documentation for accounts with high transaction volumes

1.3 Financial Transaction Data

When you make deposits or request withdrawals, we record transaction data including the payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or BRAC Bank), the transaction amount in Bangladeshi Taka (BDT), the timestamp of the transaction in Bangladesh Standard Time (BST, UTC+6), and a masked identifier for the payment account (e.g., the last four digits of an account number or a partial mobile number). We do not store full payment account credentials on our servers.

1.4 Gaming and Behavioural Data

We automatically generate records of your activity on the platform, which include:

• Games accessed and played (slots, live dealer tables, cricket betting markets, mini baccarat)
• Wager amounts, outcomes, and session durations
• Bonus activations, wagering requirement progress, and promotional redemptions
• Responsible gaming tool usage, including deposit limit settings and self-exclusion requests

1.5 Technical and Device Data

We automatically collect the following technical data when you access the platform:

1.6 Communications Data

If you contact our support team via email at [email protected], we retain the content of those communications, your contact details, and the date and time of the exchange. This data is used to resolve your query, to improve our support services, and as an audit record in the event of a dispute.

02 How We Use Your Data

1777vet processes your personal data only for specific, legitimate purposes. We do not use your data in ways that you would not reasonably expect given the nature of an online gaming platform. The table below summarises our processing activities and the legal basis for each:

We do not use automated decision-making that produces legal or similarly significant effects on you without human review — for example, a decision to permanently close your account for suspected fraud will always be reviewed by a member of our compliance team before being actioned.

03 Data Sharing and Disclosure

1777vet does not sell your personal data. We share your information only in the limited circumstances described below, and only with parties who are contractually obligated to protect it to a standard consistent with this Privacy Policy.

3.1 Service Providers and Data Processors

We engage trusted third-party service providers to assist us in operating the platform. These providers act as data processors under our instruction and are permitted to use your data only for the specific purpose for which it was shared. Categories of processors we use include:

• Payment processors — to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partnered banks. Payment processors receive only the minimum data necessary to authorise the transaction.
• KYC and identity verification providers — to assist in verifying the authenticity of identity documents submitted during the KYC process.
• Game software providers — studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi supply the games you play. These providers may receive session and wagering data necessary to operate their games but do not receive your full personal profile.
• Platform infrastructure providers — cloud hosting and content delivery network partners who store and serve platform data. All such providers operate under strict data processing agreements.
• Analytics providers — to help us understand aggregated usage patterns and improve platform performance. Analytics data is anonymised and aggregated wherever technically feasible.

3.2 Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, financial intelligence units, regulatory bodies, or courts when we are legally required to do so or when we reasonably believe disclosure is necessary to:

• Comply with a legal obligation, court order, or governmental request
• Investigate and report suspected money laundering, fraud, or other financial crimes
• Protect the rights, property, or safety of 1777vet, our players, or the public
• Enforce our Terms and Conditions in the context of legal proceedings

3.3 Business Transfers

In the event that 1777vet undergoes a merger, acquisition, restructuring, or sale of all or a material part of its assets, your personal data may form part of the transferred assets. In such circumstances, we will notify affected users via the email address registered to their account and provide information about their options with respect to their personal data before any transfer takes place.

04 Cookies and Tracking Technologies

1777vet uses cookies and similar tracking technologies (including local storage and session tokens) to operate the platform effectively, maintain your login session, remember your preferences, and gather aggregated analytics about platform usage. Cookies do not contain your full personal details — they contain an anonymised identifier that is associated with your account or session on our servers.

4.1 Categories of Cookies We Use

4.2 Managing Cookies

You may control cookie behaviour through your browser settings. Most modern browsers allow you to block all cookies, accept only first-party cookies, or delete existing cookies. Note that disabling strictly necessary cookies will prevent you from logging into your account and using core platform features. Instructions for managing cookies in the most commonly used browsers can be found in the help documentation for your specific browser. Disabling analytics cookies has no impact on your ability to use the 1777vet platform.

05 Data Retention and Storage

We retain your personal data for as long as is necessary for the purposes described in this Privacy Policy, and in accordance with our legal obligations. The table below summarises our standard retention periods by data category:

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you. Where anonymisation is used rather than deletion, the resulting data may be retained for statistical analysis purposes indefinitely, as it can no longer identify any individual.

06 Your Privacy Rights

1777vet respects your rights with respect to your personal data. The following rights are available to all registered players. To exercise any of these rights, contact our support team at [email protected] with your registered email address, a clear description of the right you wish to exercise, and (where required) a copy of your identity document to verify your identity before we process your request.

• Right of Access: You may request a copy of all personal data we hold about you. We will provide this in a structured, commonly used format within five business days of verifying your identity.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. Basic account details (name, address, contact number) can also be updated directly through your account dashboard.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data. We will action deletion requests where we have no overriding legal obligation to retain the data. Note that AML and financial regulations require us to retain certain records for a minimum of five to seven years even after account closure — these records cannot be deleted early regardless of a request.
• Right to Restriction of Processing: You may ask us to restrict our processing of your personal data in certain circumstances, for example while a dispute is under investigation.
• Right to Data Portability: You may request that we transfer your personal data to you or to another service provider in a structured, machine-readable format, where technically feasible.
• Right to Object: You may object to processing that is based on our legitimate interests, including analytics and profiling. You may also withdraw consent for promotional communications at any time.

07 Data Security Measures

Protecting your personal data from unauthorised access, disclosure, alteration, or destruction is a core operational priority at 1777vet. We implement a layered security architecture that covers both technical and organisational controls.

7.1 Technical Controls

• All data in transit is encrypted using 256-bit TLS/SSL protocols. Our platform enforces HTTPS on all pages and connections.
• Passwords are stored as salted cryptographic hashes using industry-standard algorithms. Plaintext passwords are never stored or transmitted.
• Payment data is handled through PCI-DSS compliant processors — 1777vet does not store full payment credentials on its own servers.
• Database access is restricted to internal systems via firewall rules; no database ports are exposed to the public internet.
• We offer two-factor authentication (2FA) to all registered players and strongly encourage its use to protect against unauthorised account access.
• Automated fraud detection systems monitor account activity in real time for unusual patterns that may indicate account compromise or financial crime.

7.2 Organisational Controls

• Access to personal data is restricted to employees and contractors who require it to perform their specific job function — the principle of least privilege is strictly enforced.
• All staff with access to personal data undergo data protection training relevant to their role.
• Third-party data processors are assessed for their data security posture before engagement and are required to maintain security standards consistent with this Privacy Policy under contractual obligation.
• We maintain an incident response procedure. In the event of a data breach that poses a risk to your rights, we will notify affected users promptly with details of the incident and the steps being taken to address it.

08 Changes to This Privacy Policy

1777vet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, operational requirements, or applicable legal obligations. When we make material changes to this Policy, we will publish the updated version on this page with a revised effective date and, where the changes are significant, notify registered players via the email address on their account.

The effective date displayed at the top of this page indicates when the current version of this Policy entered into force. We encourage you to review this page periodically. Your continued use of the 1777vet platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or to how 1777vet handles your personal data, please contact our support team:

• Email: [email protected]
• Operating hours: Bangladesh Standard Time (BST, UTC+6), seven days a week
• Expected initial response time: within two business hours for standard queries

This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions. 1777vet is an 18+ platform. If you are under the age of 18, you must not use this platform or submit any personal data to us.